Hosted Call Center

We offer a cost effective solution for Hosted Call Center Agents & Supervisors.

Our fully integrated Hosted Call Center solution allows Agents and Supervisors access to basic and enhanced call center functionality with the ease of being located anywhere in the world.

Hosted Call Center provides Call Center (ACD) capabilities that provide small to medium businesses an integrated approach to servicing their clientele. Our Hosted Call Center solution provides flexible announcement trees, time of day routing, and multiple routing patterns to extend calls to agents, as well as many agent and supervisor handset features to make answering calls easier. The solution allows agents within the same ACD Queue to be located anywhere a broadband connection exists if using an IP phone or anywhere their mobile phone takes them as a remote agent.

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