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Terms Of Service
You must understand and agree to the following facts, terms and conditions: The software used to build and manage your Web sites is a product of Sams Web Club. Sams Web Club does not sell any software to you. Sams Web Club leases its system to you to be used in the act of creating and publishing your Web site on the Internet. Sams Web Club allows you to upload your information and images to your Web site, using our system. However, you must first agree to follow all legal rules regarding content. These rules include the following: You may not upload anything that: (a) may be considered deceptive (b) may be defamatory or libelous, lewd, or obscene. (c) may be racist, threatening, harassing, libelous, or a violation of intellectual property laws (d) promotes stolen, pirated or unlicensed copyrighted material (e) violates any laws regarding unfair competition, anti-discrimination or false advertising; (f) contains viruses, Trojan horses, worms, time bombs, cancel bots or other similar harmful programming routines. (g) infringes on any third party copyright, patent, trademark, trade secret or other proprietary rights or right of publicity or privacy; (h) violates any applicable law, statute, ordinance or regulation; You may not send the following types of emails: (a) spam emails, opt-in emails, soliciting emails, pseudo emails, impersonating emails, or other unwanted emails using our software to email addresses (persons) that have not joined your email list willfully or have not purchased your products or services online. All materials deemed to be in violation of any of these rules are subject to removal at the discretion of Sams Web Club. To clarify further: Internet services are all Client/Server systems, which mean's that all software code remains on Sams Web Clubat all times. You are leasing our system for use in selling your products or services. Sams Web Club will provide a secure, password-protected manager console from which you, the client may update, add to and remove items as well as retrieve orders placed. You must keep your password private at all times. If your password is compromised and you cannot change it using the manager console, you agree to contact Sams Web Club immediately to change your password. Sam' Web Club will not be held responsible for neither down time nor damages resulting from downtime. All applicable setup & installation fees are non-refundable. Sams Web Club does not allow for the resale of the Sams Web Club system by customer, nor does Sams Web Club sell the source code of the system. Account and Billing Information Please help us serve you better by notifying us of any changes to your personal or billing information. To update your Contact & Billing Information please login to your Control Panel and select "Site Information" under "Company Information", or email webmaster@samswebclub.com Payment/Renewal Options Sams Web Club accepts cash, check, Master Card, VISA, American Express and Discover credit cards as payment for your services. Check Payments: Check payments can be made in person, by mail or online. To renew your account online, please visit www.samswebclub.com. "Returned Checks: A thirty five ($35.00) service fee will be applied to the current balance due on all returned checks. Any bounced checks must be replaced with a cashiers check, money order, or cash. Credit Card Payments: Credit card payments can be made over the phone, in person or online. To renew your account via credit card please visit www.samswebclub.com. An automatic billing feature is available for your convenience. Please note if you choose to pay by credit card and choose auto-billing, your payment will automatically be processed 5 days before your payment due date and you will receive a receipt as your notification after the payment is processed and your account is renewed. Credit Card Failures/Declines: If for any reason your credit card renewal is not processed you will be notified via email. If the payment is returned as declined, expired or invalid Sams Web Club asks that you please call and verify your credit card information, so that we can process your transaction. You may also visit www.samswebclub.com to renew online with a different credit card. New Credit Cards or Updated Expirations: If you receive a new credit card number or an updated expiration date please contact us at least 5 days before your next due date to update your credit card information for the next renewal. Or contact us at 251-725-0068 during business hours and we will be happy to assist you. Disputes/Charge Backs: Sams Web Club encourages you to call our Billing Department if you have any questions regarding your invoices or your bank credit card statement. We will need your username or the whole card number and the original post date of the charge in question. Our Billing Department is here Monday - Friday from 8-5 and will be happy to answer questions concerning your billing. If you wish to dispute any charges that Sams Web Club has made to your credit card, please notify Sams Web Club within 30 days of the original posting date of the transaction. If you dispute charges directly with your bank and your dispute results in a credit card charge-back to Sams Web Clubr, you will be charged a thirty-five dollar ($35.00) service fee. You will be responsible for any non-disputed charges beyond thirty (30) days. Invoicing All invoicing is done via email to your Sams Web Club email address or by fax (if requested). If you would like to request a different email address or arrange to have your invoiced faxed to you please visit www.samswebclub.com. Cash/Check Payments: When paying by cash or check you will receive an email invoice. The invoice will be transmitted 30 days before your due date. Invoices will be sent approximately every 30 days until the account is paid or the due date passes. The invoice identifies the due date, the amount and the address to send payments to. You will receive a payment confirmation via email when your payment is processed. Billing cycle All Sams Web Club services are prepaid. Payments are credited from the account due date, not from the date the payment is received. Grace Period/Late Fee: A grace period of five days from the due date is given for most accounts. After five days without payment, we will send you an invoice reminder via email. The new invoice will also include a late fee of 1.5% of the current balance due in addition to the original renewal amount. Late fees are posted each month the account is overdue. The late fee must be paid with the current invoice due. Overdue Accounts 5 days overdue: If your account is overdue past 5 days, you will be sent an invoice reminder via email. This invoice will include all past due charges as well as a late fee of 2.5% of your current billing. 30 days overdue: If your account is delinquent for more than 30 days it will be disabled and your account will incur a second late fee of an additional 2.5% of the current balance due. While your account is disabled you will be unable to access your Website. If your account is disabled please visit www.samswebclub.com to pay by credit card or send in a check payment. Once we receive your payment in full, your account will be automatically re-enabled. 40 days overdue: If your account is more than 40 days overdue, we will send you a Final Statement to close out your account, which will be due within 30 days from the Statement date. 60 or more days overdue: If your account is more than 60 days overdue and we have not received notice of cancellation, your website will be removed and your incoming email will be bounced back to the sender. Your account will then be sent to an outside collections agency. Collection Fees For any delinquent accounts that are sent to an outside collections agency, you will incur a thirty-five dollar ($35.00) processing fee in addition to any other service charges and late fees you have already incurred. You will be responsible for all collection costs, including reasonable attorney fees. Cancellation and refunds For your protection, cancellation of your account must be done in person, by phone or by postal mail. Written requests must contain your username, the current date and your reason for cancellation. Only the primary account holder can cancel an account. You may request that your account cancellation take place either on the day of your request or at the end of your current paid billing interval. Sams Web Club will not issue any pro-rated refunds for any prepaid or unused time. Accounts will only be canceled in full when the balance on the account is zero dollars ($0.00).
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